Cookie policy

A cookie is a small file placed on your device when you visit a site. Arcanastra only activates non-essential cookies with your consent.

Strictly necessary cookies

They enable the site to function: the secure payment session (Stripe) and, for the practitioner area, the login session (Supabase). Essential, they do not require consent.

Analytics (with your consent)

If you accept them, we use Google Analytics to understand how the site is used (page views, source, device type), in aggregate and with anonymised IP. Cookies set: `_ga`, `_ga_*`, lasting up to 13 months.

Advertising and retargeting (with your consent)

If you accept them, we may use the Meta pixel (Facebook and Instagram) to show you our ads on those platforms and measure their effectiveness. Cookies set: `_fbp` in particular, lasting up to 3 months.

Customer reviews (with your consent)

If you accept them, the Trustpilot reviews widget may set a cookie to display our verified reviews. Without consent, only a link to our Trustpilot profile is shown, with no cookie.

Your choice

On your first visit, a banner lets you accept or decline non-essential cookies. Until you accept, no analytics or advertising cookie is set. You can change or withdraw your choice at any time via the "Manage cookies" link at the bottom of the page, or through your browser settings.

Contact

For any question: rwatrisse@merkatiko.com.